Why do you ask for money up front?

Because the first payment pays for work that cannot be resold. Printed labels carry your brand name and are worthless to anyone else. Bespoke bottles and cartons are the same. The advance covers the part of the job that only exists because you ordered it.

Do you offer credit terms?

Not on a first order. Once there is a trading history and a repeat pattern, terms are a commercial conversation. Ask, and be specific about the volume and the frequency.

Can you work with a letter of credit?

Yes, for larger consignments. Tell us early, because a letter of credit has its own document list and its own timetable and both need to be agreed before production starts.

What currency do you invoice in?

We quote and invoice in US dollars for olive oil. Euro and sterling are available for Poppa Peppa antipasti. Say which you need in the enquiry.

What are your payment terms?

Q: What are OLYFO’s payment terms?

Fifty per cent by wire transfer when the order is confirmed, and the remaining fifty per cent when the goods are ready to ship. The first payment releases production; the second releases the shipping documents.

Last reviewed 8 August 2026.

Fifty per cent by wire transfer when you confirm the order, and fifty per cent when the goods are ready to ship. The first payment releases production. The second releases the shipping documents. That is the standard offer, and it is the same one in our published export offer, so nobody is surprised at the quote stage.

Why it is split that way

The first half pays for the part of the job that has no value to anyone but you. Labels printed with your brand name cannot be sold to another customer. Neither can a bespoke bottle mould, a custom carton or a closure chosen for your line. By the time we fill the first bottle, a real amount of money has already been spent on work that exists only because you ordered it.

The second half is due when the goods exist and are ready to move. You are not paying for a promise at that point; you are paying for a pallet you can inspect, with a certificate of analysis for the lot in your hand.

What each payment unlocks

Payment one, on order confirmation. We buy the lot, book the filling line, print the labels and start the four to six week clock. Nothing moves before this lands.
Payment two, when goods are ready. We release the bill of lading, the certificate of analysis, the certificate of origin, the health certificate and, for organic consignments, the transaction certificate. Without those documents your goods cannot clear customs, which is why they are the thing being exchanged.

What is not included

We quote FOB Radès, Tunisia for olive oil and Poppa Peppa antipasti. CIF and FOB to a named port are available on request. Sea freight, marine insurance, duty and your own customs clearance sit outside these terms unless you have asked for a CIF quotation. See ports and shipping.

If you need something different

Ask. Terms are commercial, not moral. What we will not do is guess: a request for open credit on a first order, from a company we have never traded with, in a country we have never shipped to, is a conversation, not a form field. Tell us the volume, the frequency and the destination and we will tell you what is possible.

Letters of credit work well for larger consignments. Raise it before production starts, because an LC brings its own document list and its own deadlines, and discovering a mismatch after the goods are wrapped is the most expensive kind of late.

Common questions

Is there a minimum order?

One pallet per SKU for OLYFO’s own brands, three pallets per SKU for private label, and one 20-foot container for bulk.

What happens if the lot fails your specification?

It does not ship. Every consignment is analysed before it leaves and the certificate of analysis for your specific lot travels with the goods. The certificate beats any number published on this website, including ours.